Terms of service

Terms and Conditions

General terms and conditions of Port Pilates Switzerland company.

By purchasing products, offers, and services from the company Port Pilates Switzerland, you accept these terms and conditions in all respects without reservation.

 Pilates Switzerland Studio

1.  Nutzungsrecht

Your subscription is personal and can not to be transferred.

 

2.  An-/ und Abmeldungen

You register for one of the advertised courses. This place is then reserved for you until further notice. Cancellations up to 24 hours before the start of the course are free of charge. Cancellations less than 24 hours before the start of the course are subject to a fee. You are allowed to make up the lesson within the same week. Course fee refunds due to missed lessons are not possible. I reserve the right to cancel courses due to no/few registrations or last-minute cancellations. Also, a reduced course offering takes place during school holidays.

 

2.  Haftung, Sicherheit und Risiken

Participants participate at their own risk. Port Pilates Switzerland is not liable for the consequences of improperly performed exercises and resulting health damages. Participants are required to fill out a health questionnaire before their first lesson.

A medical examination before purchasing a subscription is advisable for individuals who have not engaged in any physical activities for a long time or have medical abnormalities (e.g. serious illnesses, etc.), are pregnant, or have other health-related peculiarities. Port Pilates Switzerland assumes no liability for lost items. Claims for damages of any kind are excluded. Any relevant insurance is the responsibility of the course participant.

 

3.  Erkrankung/ Unfall

Illness/accident-related cancellations within 24 hours will be charged to the customer. The lessons can be made up in the same month. In case of illness- and accident-related absences of 30 days or more, the subscription will be refunded minus 20% administrative costs. The validity of the subscription can be extended if a medical certificate is provided for accidents or illnesses. The validity period will be extended by this time.

 

4.  Anmeldung und persönliche Daten

In addition to personal data, information about the current health condition of the course participants is necessary, which is required for assessing health risks. Filling out a health questionnaire is mandatory. Participants are obliged to complete and sign the health questionnaire completely and truthfully. All information will be treated confidentially and is subject to personal data protection.

 

5.  Rückerstattung

Not using the subscription does not entitle to any kind of reduction or refund. A refund is only possible for one of the following reasons: Chronic illness, accident, and disability from the 30th day (medical proof must be provided in written form).

 

6.  Gültigkeit

The duration of the subscription is binding. 10-session subscriptions are valid for 3 months, extendable up to a maximum of 4 months in case of holidays and other absences. Paid subscriptions that are not or only partially used expire after their validity period. There is no entitlement to a refund.

 

Pilates Switzerland Equipment

1 Validity of the terms

The deliveries, services, and offers of the online shop Port Pilates SwitzerlandThe delivery and services of Industriestrasse 22, 8604 Volketswil, are based exclusively on these general terms and conditions, even if they are not expressly agreed upon again. By placing an order for goods or services, these conditions are deemed accepted. The customer's general terms and conditions of purchase are hereby rejected. Deviations from the general terms and conditions are only valid if they are agreed upon Port Pilates Switzerland To be confirmed in writing.

2 Offer and Conclusion of Contract

The offers ofPort Pilates Switzerland Price lists and advertisements do not constitute a legally binding offer, but rather an invitation to the customer to place orders that are binding for them. Offers such as verified returns and clearance sales are excluded from the binding availability.

By clicking the order button on the online shop, the customer places a binding order for the products listed on the order page. Port Pilates Switzerland confirms receipt of the order immediately upon receipt. Orders are for Port Pilates Switzerland Only binding after written order confirmation. If it is determined after the order confirmation that the delivery of the goods is not possible or a price error occurred, the order will be canceled or, in case of price errors, if the goods have already been delivered, the price difference will be requested from the customer. In the event of price errors, the customer is entitled to return the goods. Port Pilates Switzerland To return, the customer should not agree to the subsequent billing of the price difference. In any case, the customer cannot make any further claims against Port Pilates Switzerland or claim a supplier.

The information in the sales documents (drawings, illustrations, dimensions, weights, and other performance data) is to be understood as approximate values only and does not constitute a guarantee of properties unless they are expressly designated as binding in writing.

If a customer exceeds their credit limit through an order, Port Pilates Switzerland Released from the delivery obligation.

Port Pilates Switzerland Do not sell alcoholic beverages to individuals under 16 years of age and spirits to individuals under 18 years of age. Port Pilates Switzerland reserves the right to carry out an age verification before the submission or delivery of the goods.

Prices

The prices mentioned in the order confirmation are binding. They are fixed for stock items at the time of ordering. In case of delivery bottlenecks or special orders, the daily price on the day of ordering applies. The prices are in Swiss Francs and include the statutory value-added tax, and unless otherwise agreed, plus transportation costs. The current prices are published in the online shop, subject to price changes and errors.

4 Delivery terms

livery is worldwide. 

Appointments and delivery deadlines are non-binding unless expressly agreed otherwise in writing. The indication of specific delivery deadlines and delivery dates by the Port Pilates Switzerland subject to correct and timely delivery of Port Pilates Switzerland Through suppliers and manufacturers.

Upon delivery and assembly, the customer must ensure accessibility for the goods.

Visible quantity differences must be reported immediately upon receipt of the goods, hidden quantity differences within 4 days after receipt of the goods. Port Pilates Switzerland and must be reported to the carrier in writing. Complaints regarding damage, delay, loss, or poor packaging must be reported immediately upon receipt of the shipment.

5 Acceptance delay

If the customer refuses to accept the delivery items or declares that he does not want to accept the goods after the expiry of a grace period set for him, the Port Pilates Switzerland Refuse to fulfill the contract and claim damages for non-performance. Port Pilates Switzerland The seller is entitled to claim either a lump sum of 25% of the agreed purchase price or compensation for the actual damage incurred from the customer.

6 Transfer of risk

The risk is transferred to the customer as soon as the shipment has been handed over to the transport company. If the shipment is delayed without the fault of the Port Pilates Switzerland If the delivery is delayed or becomes impossible, the risk passes to the customer upon notification of the shipment readiness. If transport costs are agreed to be covered by the customer in individual cases, Port Pilates Switzerland Does not affect the transfer of risk.

7 Warranty/Guarantee

Port Pilates Switzerland or the supplier/manufacturer assumes responsibility for 2 years after delivery or collection at one of Port Pilates Switzerland The guarantee for the absence of defects and the functionality of the ordered product is provided at the operated collection points, unless expressly agreed otherwise in writing. Excluded from this are vegan and genuine leather.

If the operating or maintenance instructions are not followed, changes are made, parts are replaced, or consumables are used that do not correspond to the original specifications, any warranty/guarantee is voided to the extent that the defect is attributable to this. This also applies if the defect is due to improper use, storage, and handling of the devices, or external intervention as well as the opening of devices.

Minor deviations from the guaranteed characteristics of the goods do not trigger any warranty or guarantee rights. Liability for normal wear and tear, as well as consumables/accessories/included batteries/included or built-in batteries, is excluded.

If a warranty or guarantee case occurs, the entitlement to rectification, replacement or conversion exists. The choice of the type of defect remedy lies with Port Pilates SwitzerlandIf PORT PILATES decides to convert the contract, a credit will be issued at the daily rate (up to the selling price at the time of the order).

The warranty period is not interrupted by any warranty or guarantee case, but continues to run.

By exchanging parts, components, or entire devices, no new warranty periods come into effect.

Warranty or guarantee claims against Port Pilates Switzerland Only available to the immediate customer and are not transferable.

The statutory warranty is completely excluded.

8 returns

Customers have the right to return the goods within 14 days of delivery. The right of return is exercised by returning the goods, which must be unopened and unused. The return request must be registered.

 

Products Port Pilates Switzerland On customer request, any software and hygiene items as well as consumables are excluded from return in any case.

The exercise of the right of withdrawal leads to the transformation of the purchase contract into a reverse transaction relationship, after which the services received within the framework of the purchase contract must be refunded.

Upon receipt of the goods, a pre-paid purchase price will be credited to the customer's account. However, a deduction of the refundable purchase price or invoicing for possible damages, excessive wear and tear of the goods, or, if agreed, shipping costs of the goods remains reserved. Port Pilates Switzerland The credit can be refused until the goods are returned or the customer has provided proof that the goods have been sent back, depending on which is the earlier point in time.

For returns of faulty goods Port Pilates SwitzerlandThe defective part or device must be sent with a completed repair form and a copy of the invoice that was delivered with the device to the Port Pilates Switzerland Sent in for repair or delivered.

The customer is always responsible for packaging the goods to be returned in a transportable manner. Damages/loss of the goods due to improper packaging will be charged to the customer. If the customer hands over the goods to a transport company, the customer bears the risk for the safe transport of the goods. The transfer of risk Port Pilates Switzerland only with the arrival of the goods Port Pilates Switzerland über.

The customer is responsible for ensuring that the data on the device to be repaired or returned is deleted and backed up by copies when sending it in, as the data may be lost during repair interventions. LiabilityPort Pilates Switzerland Loss of data, third-party access, or similar is excluded.

9 Payment

Invoices are payable either in cash or within 10 days net. The available payment methods will be published in the online shop. Port Pilates Switzerland reserves the right to carry out a credit check if necessary according to Privacy Policy from Port Pilates Switzerland zu machen.

A payment is considered made only when Port Pilates Switzerland be able to dispose of the amount.

If payment is not made within the specified period, the customer will be in default of payment, thereby Port Pilates Switzerland From that point on, interest at a rate of 5% is to be calculated. During the period of default Port Pilates Switzerland The customer is also entitled to withdraw from the contract at any time, demand the return of the delivered goods, and claim damages for the termination of the contract. All claims become due immediately if the customer is in default of payment, culpably fails to fulfill other essential obligations under the contract, or if Port Pilates Switzerland If circumstances become known that are likely to reduce the customer's creditworthiness, in particular payment default, initiation of a settlement or bankruptcy procedure. In these cases, Port Pilates Switzerland Authorized to withhold outstanding deliveries or to only execute them against advance payment or security.

10 reminder and collection fees

If the customer is in default of payment, we will send a reminder. Port Pilates Switzerland Notify the customer by email, in writing, or by phone. Port Pilates Switzerland The right to charge reminder fees for the issued reminders is reserved. In case of unsuccessful reminders, Port Pilates Switzerland Assign the claim to a third-party company commissioned with debt collection. The company commissioned with debt collection will pursue the outstanding amounts in its own name and on its own account and may charge additional processing fees.

11 small quantity surcharge

Up to an order amount of CHF 50.-, PORT PILATES charges a small quantity surcharge of CHF 9.-. It is waived if the customer picks up the goods at one of Port Pilates Switzerland Pick up at the operated collection point.

12 Insurance/other third-party services

Port Pilates Switzerland In the sense of a tied agent according to Art. 43 para. 2 VAG in conjunction with Art. 183 para. 1 lit. a AVO, insurance can be offered on the online shop of Port Pilates Switzerland Offer goods to customers ("insurance"). When taking out insurance, the agreements of the policy delivered and the General Insurance Conditions (GIC) of Helvetic Warranty GmbH apply.

Will be via the online store Port Pilates Switzerland When a service (assembly, delivery to floors, etc.) is booked, which is carried out by a third party, the service contract is concluded between the customer and the third party. Port Pilates Switzerland clines any liability.

13 Limitation of liability

Claims for damages due to impossibility of performance, breach of contract, fault at the time of contract conclusion, and tort, are both against Port Pilates SwitzerlandBoth liability towards the customer, as well as towards auxiliary persons and substitutes, is excluded unless there is intentional or grossly negligent conduct. Liability for consequential damages resulting from the use of the products is disclaimed.

14 Copyright / Software Warranty

As far as software is included in the scope of delivery, it is provided to the customer solely for one-time resale or for personal use, i.e. the customer is not allowed to copy it or provide it to others for use. Software is excluded from all warranty provisions on forms. Only the provisions of the manufacturer's license agreement apply. On the online shop ofPort Pilates Switzerland Companies, brands, trademarks, trade names, images, and logos used are the property of their respective owners.

15 Data protection

Port Pilates Switzerland Commits to comply with data protection regulations when processing customer data. Further information on handling customer data can be found in the separate privacy policy. The privacy policy is an integral part of these general terms and conditions. By accepting the general terms and conditions, the customer also agrees to Privacy Policy zu.

16 Jurisdiction

Mägenwil is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. The legal relationship is subject to Swiss law.

17 Final Provisions

Port Pilates Switzerland reserves the right to change the general terms and conditions at any time.

If any provision of these general terms and conditions is ineffective, this does not affect the validity of the remaining provisions as well as the general terms and conditions as a whole. The relevant legal provisions apply in place of the ineffective provision.